At Girly Sport, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward return policy to ensure your peace of mind.
1. Return Eligibility
You may return items purchased from Girly Sport within 30 days of receiving your order. To be eligible for a return, items must be:
- Unused and in the same condition that you received them.
- In the original packaging with all tags attached.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Personalized or custom items
- Items marked as final sale
3. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at [email protected] or call +13092467619 to request a return authorization.
- Provide your order number and details about the item(s) you wish to return.
- Once your return is approved, you will receive instructions on how to return your items.
4. Return Shipping
You will be responsible for paying your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Refunds
Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your card issuer’s policies.
6. Exchanges
If you need to exchange an item for the same item in a different size or color, please follow the return process above and place a new order for the desired item.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] or call +13092467619. We will arrange for a replacement or refund at no additional cost to you.
8. Questions
If you have any questions about our return policy, please contact our customer service team at:
Email: [email protected]
Phone: +13092467619
Address: 1614 Saratoga St, Pekin, IL 61554, USA
Thank you for shopping with Girly Sport! We appreciate your business and are here to help you with any concerns you may have.